Last updated: August 27th, 2026

Thank you for shopping with NOBY. This Shipping Policy explains how we process, ship, and deliver your orders. By placing an order with us, you agree to the terms outlined below.

ORDER PROCESSING TIME
All orders are processed within 24-48 hours after payment confirmation.

Orders are not processed or shipped on weekends or public holidays. During high order volumes, processing may take slightly longer. If significant delays occur, we will notify you via email.

SHIPPING & DELIVERY TIME
We currently ship internationally using trusted fulfillment partners.

Estimated delivery time:

• United Kingdom: 8–12 business days
• Other international destinations: 5–12 business days (depending on location and customs processing)

Please note that delivery times are estimates and not guaranteed. Delays may occur due to customs inspections, local postal services, or external logistics issues.

SHIPPING COSTS
We offer the following shipping conditions:

• Free shipping on all orders over £120 GBP
• Orders under £120 GBP: shipping costs (if applicable) will be calculated at checkout

Any applicable shipping fees will always be clearly displayed before completing your purchase.

TRACKING INFORMATION
Once your order has been shipped, you will receive a confirmation email with a tracking number. Tracking information may take 24–48 hours to become active.

LOST, DELAYED OR MISSING PACKAGES
We are not responsible for delays caused by customs, courier delays, or circumstances beyond our control.

If your order has not arrived within 20 days, please contact us at info@noby-shop.com. We will investigate the issue and assist you accordingly.

INCORRECT SHIPPING INFORMATION
It is the customer’s responsibility to ensure that all shipping details are correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you notice an error, please contact us immediately after placing your order.

CONTACT
If you have any questions about shipping, you can contact us at:

Email: info@noby-shop.com
Website: noby-shop.com